STAR ORBIT NETWORKS LIMITED
Privacy information
Last updated: 7 November 2026.
Who is responsible
Star Orbit Networks Limited is responsible for the customer information it uses to manage enquiries, quotations, invoices, installations and support. Contact starorbitnetworks@gmail.com for privacy requests, or WhatsApp +233 50 778 8062.
Information we use and why
When you enquire or arrange work, we may use your name, phone number, email, location or address, property requirements, messages, quotes, invoices and installation photographs. We use relevant details to discuss your requirements, prepare quotes and invoices, arrange work, provide support and keep necessary business records.
Please do not send passwords, one-time codes, payment-card details or personal information that is not needed for your enquiry.
How the website enquiry works
The quote builder prepares a message in your browser. It does not send the enquiry to Star Orbit Networks Limited or save it in a website database. When you choose “Continue to WhatsApp”, your entered text is included in a link to WhatsApp. WhatsApp receives that text when the link opens, before you decide whether to send the message to our business.
A direct WhatsApp link opens WhatsApp; an email link opens your email application. Starlink support links take you to Starlink’s separate service.
Access, storage and service providers
The business owner accesses customer records on a phone and laptop. We use WhatsApp for customer conversations and Gmail for email. We also use Claude, provided by Anthropic, to prepare invoices. Customer names, phone numbers and addresses are entered into Claude for this purpose, and invoice-related information is retained there. The business has not configured a separate cloud backup for these records.
These services handle information under their own terms and privacy practices, which may involve processing outside Ghana. Read the WhatsApp privacy policy, Google privacy policy and Anthropic privacy policy. No claim is made here that information entered into those services stays only on our devices.
How long we keep records
We review customer records each year and remove information that is no longer needed. We retain records where they are still required for accounting, ongoing support, a dispute or another applicable legal obligation. The period can differ between an initial enquiry, an invoice and an active support record.
Your privacy requests
You can contact us to request access to, correction of or deletion of your personal information, or to raise a privacy concern. Use starorbitnetworks@gmail.com or WhatsApp +233 50 778 8062. Include the relevant enquiry or invoice reference, where available. We may need to verify the request before disclosing or changing records.
Deletion requests are considered alongside any records we must retain for a lawful purpose. You may also raise a concern with Ghana’s Data Protection Commission.
Photographs
Installation photographs on this website are used with permission. Photographs prepared for this site have had embedded location metadata removed.
Cookies, analytics and hosting
This website is hosted on Cloudflare Pages. Cloudflare processes technical information, which may include IP addresses and traffic-routing data, to deliver and protect the website. Processing may take place outside Ghana. See the Cloudflare privacy policy for its data-handling practices.
We have not added analytics, advertising pixels or browser storage to this website. The quote builder runs in your browser and does not store enquiries in a website database. Hosting security features may use necessary cookies when protecting the site. WhatsApp and other services you choose to visit have their own privacy and cookie practices.